For any pre-sale question, feel free to use item's comments section on ThemeForest. Before you ask any question, make sure you've read the documentation. You can find a comprehensive information on how to install and use the theme there. Also, if you're going to ask a question about basic WordPress functionality, please, consider first searching through WordPress Codex

What is included:

  • Answering questions about the items included features and functionality
  • Fixes for bugs and reported issues with the item
  • Updates to ensure ongoing compatibility and patch security vulnerabilities

and NOT included:

  • Customization services
  • Installation services or general WordPress help
  • Resolving compatibility issues with 3rd party plugins
  • Help with included 3rd party plugins
  • Help with your particular web hosting/server environment

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Please give us up to 1 business day to respond. We always try to answer as soon as possible, though.